1. Introduction
Nesta Workspace is deeply committed to protecting your personal data. This Privacy Policy explains how we collect, use, and share information about you when you visit our website https://nestaworkspace.com and use our services. This Privacy Policy applies to all individuals who access and use our website and Services, referred to collectively as “Users.” It outlines the conditions governing the access and use of the website, along with all publicly available online Services offered by Nesta Workspace, which we refer to together as the “Services.
2. Acknowledgement and Agreement
By accessing our website or interacting with, purchasing, or utilizing any of our Services in any form, you acknowledge that you have read and understood this Privacy Policy, which may be revised from time to time. In doing so, you also grant us permission to collect, process, and disclose your information as described in this document. Your continued use of our website constitutes your agreement to the terms outlined herein.
3. Applicability
This Privacy Policy specifically applies to our Services and governs how your Personal Data is collected, used, disclosed, and safeguarded within our platform. Please be aware that it does not cover any Personal Data gathered by third-party websites, applications, or services. For such cases, we recommend reviewing the respective privacy policies of those third parties.
4. Definitions
Personal Data: Any information that pertains to an identified individual, or to someone who can be identified either directly or indirectly, particularly through data linkage or reference to identifiers such as a name, voice, photograph, identification number, online ID, location data, or characteristics tied to their physical, physiological, economic, cultural, or social identity. This definition also includes what is referred to as “Sensitive Personal Data” and “Biometric Data.”
Data Subjecting: The individual to whom the Personal Data pertains.
Processing: Any action or series of actions performed on Personal Data, either through automated processes or other means. These actions include, but are not limited to, collection, storage, recording, organization, modification, circulation, retrieval, exchange, sharing, use, classification, disclosure through transmission, dissemination, distribution, or any other method of making data available, as well as aligning or combining, restricting, withholding, erasing, destroying, or creating models of Personal Data.
Controller: The Entity or individual who collects Personal Data and, through their actions, decides either alone or in collaboration with others, the methods, means, criteria, and purposes for processing that Personal Data.
Processor: The Entity or individual who processes Personal Data on behalf of the Controller, with such processing being conducted under the Controller’s supervision and in accordance with their instructions.
Data Protection Officer (DPO): The Data Protection Officer is the appointed individual responsible for monitoring and ensuring adherence to data protection laws and regulations
5. What Personal Data Do We Collect
We may collect the following categories of your personal data:
Identifiers: Name, email address, phone number, postal address, National Identity Number (NIN).
Demographics: Age, gender, and country of residence.
Sensitive Personal Data: Information that includes personal characteristics such as race, political beliefs, religion, union affiliation, sexual orientation, disability (shared only as necessary for event accessibility), along with the processing of genetic or biometric data intended to uniquely identify an individual.
Commercial Information: Records of services purchased or considered.
Internet Activity and device information: Type and device manufacturer, IP address, browser type, browsing history on our site, Internet service provider, language, connection speed, and interactions with our website.
Geolocation: Geographical location or movement patterns.
Sensory Information: Audio and visual recordings
Professional or Employment information: Your email address, along with details that identify you, your employer, employment background, information from professional references, and work experience.
Education information that is not publicly available personally identifiable information: Educational records related to a student, maintained by an educational institution or its representative, such as school name and class rosters.
6. How and From Where Do We Collect Your Personal Data
We collect personal data through various means but not limited to the following:
Personal data directly from You: We collect different types of Personal Data through our website, service providers, exhibitors, and sponsors. This includes, but is not limited to:
- Information you submit through online forms available on our website.
- Details you provide when registering for an online account, which may include personal data such as your username, password, profile information, photos, location, and contact info, some of which may be publicly viewable.
- Payment details received from service providers in relation to transactions made via our website or mobile applications.
- Copies of emails or messages you send when reaching out to us.
- When you subscribe to newsletters, publications, blogs, or other updates, request information, attend Nesta Workspace hosted events, conferences, or exhibitions, contribute to forums (if applicable), complete surveys, apply for roles via our site, interact with customer service, or report issues with our Services, we may collect and retain your message, email address, and other contact information.
- Data collected from Nesta Workspace websites, mobile apps, or affiliated third-party platforms.
Personal Data automatically collected by us: Through cookies and similar technologies that track your usage of our website.
- Cookies, Web Beacons, and Tracking Tools
Nesta Workspace may use cookies, tracking pixels (web beacons), links, and similar technologies to monitor how users interact with our Services. These tools help us analyze user behavior and improve performance and user experience. By using them, we automatically collect data related to your engagement with our Services, interactions with emails, third-party platforms, and browsing behavior, even after you’ve exited our site. Most of the data gathered through links is evaluated on an aggregated basis. Please note, disabling cookies might limit the functionality of certain features. Information collected can include site analytics, referring URLs, browser and device details, operating system, and how you engage with our emails and web content. To understand more about our use of cookies, please review our Cookie Policy. - Device-Specific Identifiers
While using our Services, we may generate or collect device-specific identifiers, such as universally unique identifiers (UUIDs)—which may be stored locally or remotely. These identifiers help us deliver a smoother experience, like faster sign-ins and optimized navigation. Restricting or disabling these identifiers may impact the functionality of certain parts of the Services. - Log Data Collection
Every time you interact with our Services, we may capture information automatically through log files. This includes your IP address, browser type, access time, the pages you visit, referring and exit pages, location data, device specifications, mobile network provider, search queries, and cookie-related information. This data helps us understand how the Services are being used and supports ongoing improvements. We may also correlate this information with other data we collect about you to create a more complete understanding of your interactions with us. - Location Information
If you access our Services using a mobile device, we may collect location-related data such as GPS coordinates or other geolocation signals to enhance location-based features. This information helps us understand where and how the Services are being used. Please be aware that disabling location tracking may affect the availability or accuracy of certain features. - Third-Party Data Integration
When you connect your Nesta Workspace account to external platforms such as Facebook, Google, or Instagram, those services may share data with us. This can include profile details, login credentials, and other information based on the permissions you’ve set within that platform. The type and extent of data shared are subject to that third party’s privacy policy and your personal settings. - Partner & Service Provider Data
We may supplement the data we have about you with additional information obtained from trusted partners and service providers. This can include background checks, identity verification, and data from services we work with for backend operations, automation, certification, video hosting, email communications, form submissions, scheduling, and database management. These insights help enhance security, streamline services, and personalize your experience. - Public Sources
Nesta Workspace may also collect data from publicly available platforms. This includes any personal information you’ve shared openly online, such as on social media, public forums, blogs, or websites, where it can be accessed without restriction.
7. How We Use Your Personal Data
The Personal Data we collect from you largely depends on the specific purpose for which you provide it. The main reasons for processing your Personal Data include:
- Displaying our website and its content for your viewing.
- Offering details and responding to your inquiries about the services you’ve requested, as well as sharing updates on new offerings, promotions, and events.
- Supplying the information regarding the services you’ve requested.
- Managing payment transactions, such as for services, products, subscriptions, or professional fees (without storing your credit card information).
- Handling requests for discounts, rewards, and rebates, in cooperation with manufacturers, retailers, and wholesalers.
- Sending essential account notifications, including renewal reminders.
- Updating you on changes to our website, policies, services, or account-related information.
- Processing applications and updates for accounts.
- Allowing you to engage with interactive features on our website.
- Improving and refining our services through research, trend analysis, and demographic data.
- Sharing usage statistics and relevant data with our service partners.
- Providing necessary information as required by law.
- Reaching out to you about promotions, contests, or sweepstakes you’ve entered.
- Requesting feedback through ratings, reviews, surveys, focus groups, or other activities to enhance our offerings.
- Verifying eligibility for credentials, designations, or volunteer opportunities.
- Handling event registration, scheduling, attendance, and related administration.
- Carrying out other activities as requested by you when you provide personal details.
- Engaging in any other actions for which we have your explicit consent when you share your information.
8. Legal Basis for Processing Your Personal Data
In compliance with applicable data protection laws, Nesta Workspace will process your Personal Data on the following lawful grounds:
- When processing is necessary to perform a contract with you or to take steps at your request prior to entering into a contract.
- When processing is required to meet a legal obligation.
- When processing is justified by our legitimate interests, as long as these interests do not conflict with your rights, freedoms, or fundamental interests.
- When you have provided explicit consent for the processing of your Personal Data, with the understanding that you can withdraw this consent at any time.
9. With Whom Do We Share Your Personal Data
We will only share or disclose your Personal Data as outlined in this Privacy Policy, both within and outside Nigeria, to:
- Third-party service providers and subcontractors who assist us in delivering services (including, but not limited to, marketing, advertising, IT support, and office services).
- Event partners for purposes related to registration and attendance.
- Relevant regulatory bodies and law enforcement agencies when we are legally obligated to respond to data requests.
10. How Do We Manage Cross-Border Data Transfers
The Personal Data you provide will not be transferred to jurisdictions with less stringent data protection requirements. However, it may be transferred, stored, and hosted outside of Nigeria, including in the country from which you access the website, provided that the country has been deemed adequate. This will occur under the following conditions:
- You give consent for your Personal Data to be transferred to third parties, whether within or outside Nigeria.
- The transfer is necessary to fulfill obligations, establish rights before legal authorities, defend claims, or perform a contract.
When transferring data from Nigeria to other countries, we will ensure that your Personal Data is adequately protected. We will take the necessary steps to ensure that your data remains secure and protected during international transfers, and that you can continue to exercise your rights effectively.
11. How and For What Purpose Do We Store Your Personal Data
We will retain your Personal Data for as long as necessary to fulfill the purposes for which it was collected.
In some cases, we may keep your Personal Data for a longer period to comply with legal obligations that apply to us.
Additionally, we may retain your Personal Data for an extended period to ensure accurate records of your interactions with us, particularly in cases involving complaints, disputes, or if we anticipate potential legal action related to your Personal Data or interactions.
When determining the appropriate retention period for your personal data, we take into account factors such as the nature, amount, and sensitivity of the data, the potential risk or harm from unauthorized use or disclosure, and the specific purposes for which the data was collected.
Once the original purpose for collecting your Personal Data is no longer relevant, we will either securely delete it or anonymize it in a way that prevents you from being identified.
12. How Do We Secure Your Personal Data
We have implemented security policies, procedures, and technical safeguards to protect the personal data we handle, in compliance with applicable Nigerian data protection laws.
Our security measures are specifically designed to prevent unauthorized access, misuse or disclosure, unauthorized modifications, as well as unlawful destruction or accidental loss of data.
For sensitive information, such as credit card details, we use Secure Sockets Layer (SSL) encryption. This encryption ensures that the information remains unreadable to anyone except us. You can identify this security feature by the presence of either an unbroken key symbol or a closed lock icon (depending on your browser) at the bottom of your browser window.
We also take appropriate precautions to address the information security risks associated with sharing your personal data with third parties, ensuring that any data sharing complies with the relevant Nigerian regulations.
13. Your Rights
Right to Access Information: You may request a copy of the Personal Data we hold about you.
Right to Rectification: If you believe that any of the Personal Data we hold is incorrect, you have the right to request that we correct the inaccurate data.
Right to Deletion: You may request that we delete your Personal Data if you believe that:
- We no longer require the Personal Data for the purposes for which it was originally collected.
- You had previously given us consent to process your Personal Data and now wish to withdraw that consent.
- We are processing your information unlawfully.
Please note that if you request the deletion of your Personal Data, we may need to suspend your account and/or any goods and services we provide to you.
Right to Restrict Processing: You may request that we limit the processing of your Personal Data if:
- You believe any of the Personal Data we hold is inaccurate, or
- You believe we are processing your data unlawfully.
Please note that if you request the restriction of processing, we may need to suspend your account and/or the services we offer you.
Right to Data Portability: You have the right to request that we transfer your Personal Data to a third party or provide it to you in a machine-readable electronic format, where technically feasible.
Right to Object: You have the right to object to our processing of your Personal Data unless we can demonstrate compelling legitimate grounds for doing so that override your interests. If you choose to object, please note that we may need to suspend your account and/or services.
Right Regarding Automated Decision Making and Profiling: You have the right to object to decisions made solely through automated processing or profiling.
Subject to applicable legal requirements, exemptions, and obligations, we will strive to respond to your request as soon as possible. We may ask you to verify your identity in order to fulfill your request.
If you are not satisfied with how we handle your personal data, we recommend contacting us via email at hello@nestaworkspace.com. Moreover, you have the option to file a complaint with the Nigeria Data Protection Commission on their website.
14. Collection of Personal Data of Children
We are dedicated to safeguarding the privacy of children and strongly encourage parents and guardians to actively participate in their children’s online activities. Please note that we do not intentionally collect personal data from children, and our services are not designed to be used by children as a primary audience.
If you are under the age of 18, or considered a minor under the laws of your jurisdiction, we are not authorized to engage in any contract directly with you. Personal data of children will only be processed if we have received consent from the parent or legal guardian, through the submission of our Parental Consent Form.
15. External Links
Our website may contain links to third-party websites for your convenience. By clicking on these links, you will leave our website. We have no control over these external sites or their privacy practices, which may differ from ours. We do not endorse or make any representations regarding these third-party sites. This Privacy Policy does not apply to any personal data you voluntarily provide to third parties. We recommend that you review the Privacy Policy of any external company before sharing your personal information. Some third parties may share personal data with us, and such sharing will be governed by that third party’s Privacy Policy.
16. Amendments to Our Privacy Policy
We may update this Privacy Policy at any time, and such updates will be reflected on our website. Any changes to this policy will take effect immediately upon publication.
In certain situations, we might notify you of significant updates to this Privacy Policy, either by posting a notice on our website or sending an email directly to you.
By continuing to access and use our website or Services after any updates are posted, you acknowledge and accept the revised Privacy Policy. It’s important to note that the collection and processing of your Personal Data will be governed by the Privacy Policy in effect at the time of data collection.
17. Whistle Blowing
Aligned with our commitment to uphold the highest standards of integrity and ethical behavior, we provide clear guidelines for reporting protected disclosures or ‘whistleblowing’. Any business misconduct, including actions of unacceptable or unethical behavior by our staff, is strictly prohibited as it can have a detrimental impact on both business operations and society.
If you have information regarding malpractice, improper conduct, or any alleged wrongful actions, we encourage you to report your concerns via the email address hello@nestaworkspace.com. The specific timeline for investigations may vary depending on the nature of the report, but we are committed to addressing the issue promptly and thoroughly.
18. How to Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at hello@nestaworkspace.com